Wintergreen Music
Policies & Information

Ticketing Policy

It is our desire to create a welcoming, compassionate environment, understanding that much change has happened over the past few years. We ask that you please join us in being courteous and respectful of others.

We do our very best to communicate the environment of each concert setup, so you have full information on how best to participate as an individual. Thank you for your understanding.

All tickets are non-refundable if live performances take place (all repertoire, artists & venues subject to change). In the event of live event cancellation, tickets are refundable. Ticketing and processing fees are no longer included in the ticket price; modest ticket order fees will apply to non-package or passholders. Ticket purchasers agree to comply and abide by safety guidelines established by Wintergreen Music. Wintergreen Music will make every effort to clearly communicate changes and provide updates, especially closer to performance dates. In the event of live event cancellation, tickets are refundable. You may also choose to convert your unused or cancelled concert tickets into a tax-deductible donation to Wintergreen Music.

All seating is general admission. You are always welcome to see a staff member for assistance in finding a seating area where you are most comfortable.

Inclement Weather Policy

Wintergreen Music is committed to the safety of our artists, audiences, staff, and volunteers. In the event of inclement weather, performances may be delayed, relocated, modified, or canceled at the discretion of Wintergreen Music.

If a performance proceeds as scheduled, or takes place in an alternate format or location, all tickets remain non-refundable. In the event a performance is canceled due to inclement weather and does not take place, tickets will be refundable in accordance with Wintergreen Music’s ticketing policies. Ticketing and processing fees are not refundable unless otherwise specified.

Wintergreen Music will make every effort to communicate weather-related changes and provide timely updates as performance dates approach. Ticket holders are encouraged to monitor official Wintergreen Music communications for the latest information before traveling to a performance.